Shipping & Payment

Shipping info

freshly bottled, packaged without plastic

Here you can find out everything about our shipping methods and costs. Please also note our applicable terms and conditions.

CHF 8.90

DPD Home

CHF 13.50

DPD Comfort

Tue + Thu

Shipping Days

CH + FL

Delivery area

Switzerland and Liechtenstein

What does shipping cost?

We charge the following shipping costs, which also include our high-quality, completely plastic-free packaging, printing costs and, if necessary, high-quality filling material (Blue Angel!).

DPD Home

CHF 8.90 (plus sales tax)

With DPD Home, the parcel will be deposited in a safe place at your home, even without a signature, if you are not present. The parcel will be announced with a tracking number and you can easily reroute the parcel in advance (e.g. to your workplace or to a neighbor). Normally the package will be delivered the next day after handover to DPD. The package will be announced with tracking number and you can also reroute it in advance (eg to the workplace or to the neighbor). As a rule, the package is delivered the very next day after handover to DPD. Please use only if the storage location is also safe from theft!

A 100% CO2 compensation is already included.

DPD Comfort

CHF 13.50 (plus sales tax)

With DPD Comfort, delivery is only possible upon signature; the driver makes several delivery attempts with advance notice and live tracking. Only after the second or third delivery attempt is the package taken to the nearest ParcelShop, and you’ll receive a notification. Normally, once the package has been handed over to DPD, it is also delivered the very next day. If you have ever had a package stolen, please prefer to order with DPD Comfort.

A 100% CO2 compensation is of course also included.

TWINT, Card, Bill & More

How can I pay?

Otherwise you can easily pay via our payment provider Payrexx with Postfinance card, TWINT, credit cards ( Visa/Master/Amex) or Paypal.

If you store on an Android or Apple tablet or smartphone, you can pay even more conveniently via Apple Pay or Google Pay with a swipe.

Alternatively, we also have an integration with the PayPal payment service, where you can, of course, pay with PayPal or by credit card (e.g., if our standard payment provider is undergoing scheduled maintenance or experiencing other technical issues). However, since PayPal charges very high transaction fees, we’re always happy if you pay using another method.

Payment Methods via Payrexx

Advance Payment / Invoice

If you’d like to pay the traditional way via advance bank transfer (or by invoice for existing customers), please feel free to make the payment to our NussFee account within 14 days. To do so, simply use the Scan & Pay QR code on the second page of the invoice PDF (in the order confirmation email).

If you are making a traditional bank transfer, please include the order number in the memo line.

Bank: Postfinance
IBAN: CH08 0900 0000 1547 1412 9
Memo: Order number

Good to know

Frequently Asked Questions About Shipping

How long does the shipping take and who do you ship with?

NussFee always packs your order fresh and by hand, and usually your package is shipped within 2-3 business days. However, since we are not Amazon, it may take a little longer depending on the order volume. We usually always ship on Tuesdays and Thursdays.

We ship with the parcel service provider DPD. So far our experience with DPD has been consistently positive, the shipping tools and service are far more modern than with traditional Swiss Post and, above all, the parcel arrives the next day in the vast majority of cases, even without an expensive Priority shipment.

How can I see where my order is at the moment?

As soon as we’ve prepared the package, you’ll automatically receive an email with the tracking number and the option to change the delivery address even after the fact (e.g., if you’d rather have your package delivered to your workplace). Tracking isn’t available until DPD has actually loaded the package onto a truck, so it may take a few hours before it’s actually trackable.

I am from Austria, Germany, Belgium, the Netherlands or Luxembourg. Can I still order from you? Can I still order from you?

Currently we deliver only to the following countries: Switzerland, Liechtenstein

Do the nut mixtures get mixed up during transport?

Your nut mix may get shaken up a bit during shipping. The smaller pieces tend to settle at the bottom, and if the delivery driver has driven on a bumpy road, small “crumbs” may break off the nuts. This doesn’t affect the taste, though the consistency may vary slightly from one delivery to the next. Otherwise, just give it a good stir.

Parking permit with DPD.

If you need to provide specific instructions for the driver (e.g., access to the stairwell or a specific drop-off location), it’s helpful to grant DPD a “General Drop-Off Authorization.” You can enter specific details there to ensure the delivery goes smoothly.

To do this, you can fill out a simple form and send signed DPD. This can be found on the following page in the lower section under“Issue general parking permit“.

https://www.dpd.com/ch/de/empfangen/